Alicia Stevens Joins StratusLIVE as Customer Success Manager

February 22, 2018

StratusLIVE hires Alicia Stevens to lead initiatives in helping nonprofit customers maximize the usefulness and value of StratusLIVE products and services. 

StratusLIVE, a leading provider of cloud-based, enterprise-class CRM and donor management software for nonprofit organizations, has hired Alicia Stevens to lead its Customer Success initiatives. Alicia has dedicated her career to the non-profit sector, with nearly 19 years of experience at United Way of Greater Cincinnati, in various positions such as marketing, communications, branding, project leadership, change management and customer relationship management.Alicia Stevens Photo

It is a goal of StratusLIVE, to be a more proactive partner in helping its clients strategically focus on the experience of their donors while streamlining their back-end processes. In this new role, Alicia will help StratusLIVE customers to better understand and use its products and services to advance their mission and remain competitive.

“We are so fortunate to have someone with Alicia’s nonprofit experience and successful track record leading projects from concept through planning and execution,” said co-founder and CEO, Jim Funari. “Her experiences in change management and in developing strategies and tactics to attract, retain, and grow constituent engagement, all while using StratusLIVE software, will be invaluable to strengthening the relationship between the power of our software and the success of our clients.”

“I was part of the successful implementation of StratusLIVE in Cincinnati, so I experienced first-hand the value and benefits that StratusLIVE products and services bring to their customers,” Alicia said. “I’m excited to join the team and eager to help other nonprofits enhance their engagement with their constituents and achieve their goals.”

Alicia graduated from Hanover College with a Bachelor of Arts degree in communication and serves as the Vice Chair of the Board of Directors with the ALS Association – Central and Southern Ohio Chapter along with serving on the Cincinnati Walk to Defeat ALS Committee when not attending soccer, basketball and baseball games with her husband and two children.

About StratusLIVE

StratusLIVE is a leading provider of cloud-based, enterprise-class solutions for nonprofit organizations. The StratusLIVE suite features enterprise-class relationship management, business intelligence, analytical marketing, online fundraising, and a Workplace Giving Platform designed to modernize workplace philanthropy. The entire product suite is natively integrated with the Microsoft Dynamics 365 platform. StratusLIVE is headquartered in Virginia Beach, Virginia, with offices throughout the United States.