There’s change management, and then there’s change management in a crisis. Many of us wish we would have been prepared for COVID-19. We would have tested whether or not our VPNs worked from home. We would have finally purchased an ergonomic desk chair and set up our home offices, but we didn’t have the chance to prepare. This crisis forced us to change… no questions asked, and hardly any of us had time to think or plan, we had to act.