Give Your Donors the Control They Deserve.
Donors want to feel like they have ownership of their philanthropic journey—and with Donor Hub, they do. Instead of waiting for support from your team, they can log in at any time to manage their giving, update personal information, and track the progress of their contributions.
This level of autonomy and control creates an empowered donor who’s more likely to stay engaged and increase their support.
Here’s how Donor Hub puts donors in control:
- Manage Gifts on Their Schedule: Your donors can adjust recurring gifts, schedule one-time donations, and update payment methods—all in one place. No phone calls. No waiting.
- Clear Giving History at a Glance: Every donor can see their full history of contributions, including lifetime giving totals, recent payments, and a downloadable archive of tax receipts.
- Total Profile Control: Donors update their own contact information, choose their communication preferences, and control how they stay connected to your mission.
- Inspire Action with Transparency: Donors can track how their support is making a difference with clear visual insights on how funds are used.
Enable Seamless Donor Management
Reduce Workloads. Increase Donor Satisfaction.
When you make it simple for donors to manage their giving, it’s a win for them—and a win for your team. Donor Hub eliminates manual processes, reduces donor service requests, and ensures your donor data is always accurate and up to date.
No more back-and-forth email exchanges. No more manual entry errors. Let your donors manage their giving, payments, and contact details themselves, while your team focuses on strategy and stewardship.
Here’s how Donor Hub makes donor management simple:
- Fewer Requests, Less Admin Work: Donors can update their payment methods, contact information, and gift schedules on their own. No more donor service backlogs for your team.
- Custom Receipts on Demand: Donors can download, view, or print tax receipts for every contribution. No need for your staff to handle one-off requests.
- Accurate Contact Records: When donors update their own contact details, your system stays clean, up-to-date, and ready for personalized outreach.
- Real-Time Gift Tracking: Donors can see exactly where their money is going and track the status of their contributions. No more guesswork.
Strengthen Donor Engagement with Personalized Experiences
Treat Every Donor Like They’re the Only One.
No two donors are alike, so why should they have the same experience? With Donor Hub, you create a personalized experience for every donor, delivering content, impact updates, and giving opportunities that reflect their unique connection to your cause.
This isn’t a one-size-fits-all approach. This is the future of donor engagement.
Here’s how Donor Hub creates personalized donor experiences:
- Personalized Donor Dashboards: Each donor sees a custom dashboard reflecting their personal giving history, impact metrics, and current commitments.
- Curated Content Feeds: Share impact stories, program updates, and mission-driven content that aligns with the donor’s personal interests.
- Mission-Driven Storytelling: Tell the story of their impact—show donors exactly how their gifts are being used with project-based updates and testimonials.
- Customized Communications: Let donors set their own communication preferences, so they only receive updates that matter most to them.
Turn Good Intentions into Action
Make It Easy for Donors to Take the Next Step.
Every donor starts with good intentions—but it’s up to you to turn those intentions into action. Donor Hub makes it easy for donors to give, participate, and engage whenever they feel inspired. By reducing friction, you convert those moments of inspiration into meaningful support for your cause.
Whether they want to make a gift, sign up for an event, or update their profile, Donor Hub is always ready.
Here’s how Donor Hub makes action simple and seamless:
- One-Click Giving: Donors can make a one-time gift in seconds or set up a recurring giving schedule that fits their lifestyle.
- Real-Time Volunteer Signups: When inspiration strikes, donors can sign up for volunteer shifts directly from their dashboard—no long forms or confusing workflows.
- Easy Event Participation: From ticketed events to community engagements, donors can browse, register, and manage event participation in one place.
- Update Payment Information: If a donor’s payment method changes, they can update it in seconds—so their support never stops.
Enhance Engagement, Boost Retention, Build Impact
Keep Donors Engaged for Life.
The true measure of donor engagement isn’t a one-time gift—it’s a lifetime of support. That’s why Donor Hub focuses on long-term donor engagement and retention-building experiences. By creating lasting connections with your supporters, you’ll inspire them to stay active, increase their gifts, and support your mission for years to come.
Donor Hub turns passive donors into lifelong advocates.
Here’s how Donor Hub drives engagement, retention, and impact:
- Retain Donors with Engagement Loops: Let donors track their impact, see their lifetime giving milestones, and stay inspired with personalized success stories.
- Lifetime Giving Reports: Show donors their cumulative impact over time, reinforcing the value of their ongoing support.
- Celebrate Milestones: Recognize donor milestones like “5 Years of Giving” or “100 Volunteer Hours” with personalized recognition and thank-you messages.
- Multi-Channel Engagement: Combine giving, volunteering, and event participation into one cohesive experience, giving donors multiple ways to support your mission.
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