A Few Customer Profiles


We’ve lived your pain. Here’s what we did about it, and why the industry is listening.

Once upon a time we were in your shoes. We know the resource limits you face, the pressures you’re under to build and maintain quality donor relationships, the limited or outdated or just plain lousy tools you’re stuck with.

So we took all that knowledge, and we designed and built a nonprofit CRM and digital engagement platform to solve the challenges. We built in the cloud because it’s fast, scalable, efficient. We built on Microsoft, because most nonprofits are intimately familiar with Office applications. And we kept all of it in-house, to ensure you weren’t stuck with a third-party installer or customer support line.

StratusLIVE Clients

“We all want additional data on our donors. With the integration between StratusLIVE Ignite and StratusLIVE 365, we have the ability to communicate with them in a timely way, know more about them, and continue cultivating those relationships.”

– Paula Elrod, Senior Director of Data and Technology,
United Way of Greenville County

National Wildlife Federation

By placing the most advanced response analysis, donor segmentation, and predictive ROI tools directly in the hands of end users, the National Wildlife Federation was able to create a transformational change across its organization.

At the same time they were also able to eliminate multiple legacy point systems and the multiple vendor relationships that came with them, improving internal efficiencies, cutting costs, and improving performance. Staff were able to use existing familiarity with Microsoft desktop systems and training for a single solution to reduce time requirements normally associated with onboarding a new system. 

“StratusLIVE has helped us make a fundamental shift to a true CRM-based system and bring control back to our internal staff. We no longer need multiple systems, third-party data management, analysis and segmentation vendors.”

– Caroline Itoh, Associate Vice President of Strategic Business Operations
National Wildlife Federation

National Wildlife Federation

“This fundraising success is largely due to the platform’s ability to streamline processes and increase efficiencies. It has improved donor engagement, increased our pledge fulfillment rates and so much more.”

– Staci Glaser, director of development operations, National FFA Foundation

National FFA Foundation Emblem

National FFA Foundation

National FFA Foundation chose to partner with StratusLIVE to breathe new life into setting and achieving its fundraising goals. As part of their digital transformation journey, National FFA Foundation selected Microsoft Dynamics as their foundational technology platform. This decision easily enabled StratusLIVE to leverage the organization’s existing technology and build a complete constituent engagement and management tool. Staff members seamlessly began to utilize StratusLIVE 365 within their day-to-day tasks as the platform integrated with other business processes.

Within one year of utilizing StratusLIVE 365, National FFA Foundation increased their average gift amount by 33% and their overall fundraising contributions by 18%.

MedStar Health

MedStar Health, one of the largest healthcare providers serving Baltimore, DC, and Northern Virginia, selected StratusLIVE to replace their legacy Blackbaud disparate systems including Omatic and Luminate Online with the StratusLIVE purpose-built full product suite. This selection was based on StratusLIVE’s fully-built product on Microsoft Dynamics 365, prestigious client base, and one accountable partner guarantee.

“Ensuring that data is managed securely is a critical responsibility. We will be in a better position to service our donors’ present and future demands after implementing StratusLIVE 365 and StratusLIVE Ignite. We can manage, analyze, and act on data quickly and securely using StratusLIVE.

-Courtney Van Shura, Vice President of Philanthropy, MedStar Health

MedStar Health

“With the implementation of StratusLIVE 365 and Ignite, we will be better positioned to serve and honor the needs of our donors, honorees, and constituents. “

– Kelly Isom, Director of Data Services, Army Historical Foundation

Army Historical Foundation

Army Historical Foundation was using a proprietary database that was at the end of its life cycle and selected StratusLIVE to replace their financial processing and CRM functions. They also had a desire to replace and modernize the online experiences of their community and replace a data look up and entry kiosk at their museum. StratusLIVE enhanced the Ignite product to provide the optimal solutions that they needed to support their community.

Autism Speaks

Autism Speaks used out-dated fundraising and donor management software and lacked mobile capabilities. They needed to migrate off Blackbaud Raiser’s Edge to a modern system that had robust reporting and integration capabilities. They started their selection process in 2019 and culminated the search with the choice of StratusLIVE in May 2021. In March 2022, StratusLIVE 365 was successfully implemented at the organization on-time and on-budget.

“The software we used previously was dated and lacking in mobile capabilities. With StratusLIVE, we will have a modern and better record of keeping for our donor data. Everyone on our team will have one record home for every interaction we have with current and future donors and can access the information no matter where they are.

– Lynn Happel, Senior Vice President, Information Technology & Data Support, Autism Speaks

Autism Speaks

Greater Chicago Food Depository

The Greater Chicago Food Depository wanted to replace their underperforming Blackbaud Raiser’s Edge and Luminate systems with a new solution that could improve the way they manage their donors. They selected StratusLIVE 365 and the Power BI solutions in order to meet those needs. All their fundraisers and processors are now using these solutions in their day-to-day work. They are also using Ignite Donor Hub capabilities for their donors and volunteers to act as a one-stop-shop for historical interactions and transactions and a place where they can update their donor profiles. As the Food Depository moves into the future they are looking to enhance and expand the use of StratusLIVE 365 by using it to track their Programs and Partnerships they have with organizations in the Greater Chicago area.


National FFA Foundation’s improvement in fundraising after switching to StratusLIVE.

The whole point of implementing a new nonprofit CRM system isn’t just to ‘manage’ your various constituencies. The best CRM solutions enable you to understand each and everyone of your supporters so you can maximize their value to your organization while respecting their wants and needs as well. That’s what we do. And we do it really well.


Our failure rate for nonprofit CRM implementations – 0%.

Maybe it’s because we designed and built StratusLIVE from the ground-up and know every pixel and snippet of code under the hood. Perhaps it’s because we never outsource any of our support services. Whatever the reason, we’ve never failed on a nonprofit CRM implementation in an industry plagued by 70% failure rates. We think that’s worth bragging about.

Schedule a demo from the comfort of your own desk or home office. We’ll tailor the content to your needs, work around your schedule, answer your questions. But mostly, we’ll amaze you at what this technology can do for your organization.