Key takeaways
- Ask everyone. United Way for Southeastern Michigan names not being asked as the No. 1 reason employees do not give.
- Keep the window short. United Way NCA says its most successful workplace campaigns close within two or three weeks of launch.
- Secure leadership gifts before the company-wide kickoff so executives set the pace for everyone else.
- Plan the portfolio first: tier employer accounts and give each tier a full or quick campaign play.
- Track participation rate, average gift, leadership donors and retained donors next to dollars raised.
An employee giving campaign works when every employee is asked, the window is short, leaders give first, donors choose where their gift goes, and everyone is thanked fast. For United Way and federated teams, the harder part is doing that across dozens or hundreds of employers at once, each with its own coordinator and payroll. This playbook starts with a plan for the whole portfolio, then gives campaign ideas by phase and the metrics that show which campaigns are working.
What is an employee giving campaign?
An employee giving campaign, or workplace campaign, is a short, organized period when a company invites its employees to pledge to a cause, usually through payroll deduction or a card gift. In the United Way model, a volunteer employee campaign coordinator runs the campaign inside the company, and United Way staff supply the plan, the story, the giving tools and the reporting. United Way for Southeastern Michigan describes campaigns that last “from a week to a month.” For background on how the United Way network itself works, see common questions about United Way, explained.
Two people decide whether a campaign works. The United Way staff member, often a corporate relations or account manager, carries a portfolio of companies. The employee campaign coordinator (ECC) has one company and a day job. Every idea below is written for one of them, and what United Way staff hand the coordinator decides most of the result.
Plan the portfolio before you plan any single campaign
Corporate relations staff rarely run one campaign. They run a season of them. Before you choose ideas, sort your employer accounts so each one gets the right amount of your time.
| Tier | Typical account | Campaign play | Your time |
|---|---|---|---|
| Anchor | Largest employers and leadership-giving centers | Full campaign: leadership drive, kickoff with a speaker, two or three events, weekly progress reports | Planning meeting about eight weeks out, weekly check-ins |
| Growth | Mid-size companies with room to raise participation | Full or quick campaign with one event and a participation competition | Planning meeting two to three weeks out, a mid-campaign check |
| Steady | Small or long-running campaigns that mostly renew | Quick campaign: kickoff message, giving link, last ask, thank-you | Templates and a results report |
The timing comes from United Way of Greater Cleveland’s Employee Campaign Manager Guide, which asks companies to meet their account manager at least eight weeks before a full campaign and two to three weeks before a quick one. Use last year’s results, employee count and the company’s current business climate to place each account, as United Way for Southeastern Michigan recommends in its ECC Guide.
The tier decides the play. A steady account does not need a pie-throwing event. An anchor account needs its leadership gifts secured before anything else happens.
Employee giving campaign ideas by phase
The ideas that come up again and again in United Way coordinator guides fall into four phases. Pick two or three per phase that fit the company’s culture rather than running all of them.
| Phase | Idea | Why it works | Source |
|---|---|---|---|
| Before launch | Hold a leadership giving drive before the company-wide kickoff | Executives set the pace and the example | United Way NCA |
| Before launch | Name a senior executive as campaign chair | Messages from the top carry weight; the chair thanks donors too | United Way of Greater Cleveland |
| Before launch | Recruit a committee with one person per department or employee resource group | Spreads the asking and builds buy-in | United Way of Greater Cleveland |
| Before launch | Set a participation goal next to the dollar goal | Gives every employee a way to count, whatever their gift | United Way for Southeastern Michigan |
| Kickoff | Run a 10-minute kickoff: coordinator welcome, United Way story, schedule and incentives, thank-you | Short enough to fit any staff meeting, in person or virtual | United Way for Southeastern Michigan |
| During | Ask everyone, personally and in every channel | Not being asked is the No. 1 reason people do not give | United Way for Southeastern Michigan |
| During | Put a specific ask amount in messages | Produces more donations and higher gifts | United Way of Greater Cleveland |
| During | Compete between locations or departments on participation rate | Rewards reach, so small teams can win | United Way for Southeastern Michigan |
| During | Offer a team volunteer project with a partner agency | Volunteering deepens understanding and often lifts giving | United Way for Southeastern Michigan |
| During | Use simple incentives: a casual dress day for donors, prime parking spots auctioned to donors, a donor raffle | Recognition and fun without a big budget | United Way for Southeastern Michigan |
| Close | Send a “last ask” to employees who have not responded | Reaches people who meant to give and have not yet | United Way of Greater Cleveland |
| After | Thank every donor, with a CEO letter and a results announcement | Donors who feel thanked and informed renew | United Way for Southeastern Michigan |
Two rules sit under every idea. Cleveland’s guide is explicit that giving must feel voluntary and that coordinators should never pressure a colleague or suggest an amount to an individual. And United Way NCA’s Workplace Impact Coordinator Handbook says that “the most successful campaigns conclude within two or three weeks after launch.”
Leadership giving inside the workplace campaign
Leadership donors, defined by United Way of Greater Cleveland and United Way NCA as people who give $1,000 or more a year, give the largest gifts in a workplace campaign. United Way NCA’s handbook recommends a Leaders United drive before the company-wide kickoff, one-on-one asks of current and prospective leadership donors, and a breakfast, luncheon or reception hosted by the CEO. Thank every leadership donor personally and, with their permission, recognize them visibly so others follow.
Ideas for remote, hybrid and frontline employees
The guides mention remote and frontline staff in passing. For many employers they are a large share of the workforce, so plan for them first.
- Send one giving link that opens on a phone, and print it as a QR code for break rooms, time clocks and shift huddles.
- Skip the account step. Let employees give with their name, email and payment details, then confirm. Each extra step costs gifts.
- Hold the 10-minute kickoff on video and send the recording to every shift that missed it. United Way NCA’s handbook tells coordinators to follow up with employees who are unable to attend.
- Pick events that work at a distance. A pet photo contest where votes are donations, or a themed dress-up day with a shared hashtag, both appear in United Way for Southeastern Michigan’s ideas list.
- Ask each coordinator to confirm that every location and shift received every message. If a group is silent by week two, look for an access problem first.
Once the campaign is running, our post on five mid-campaign adjustments for United Way campaigns covers what to change at the midpoint without wearing out your team.
Equip your employee campaign coordinators
Most coordinators run a campaign once a year. Your job is to make a once-a-year task easy to pick up cold. A coordinator kit that works across a portfolio has six pieces:
- A one-page timeline with dates filled in for their campaign, from planning meeting to results.
- Email templates for the CEO letter, kickoff, mid-campaign update, last ask and thank-you, written to be sent as-is.
- A kickoff deck and a speaker: a United Way staff member, board member or agency partner who can tell a local story in five minutes.
- A weekly progress report showing participation and dollars against goal by department or location.
- An ideas menu matched to the company’s tier, so the coordinator picks rather than invents.
- A results summary they can forward to leadership and payroll when the campaign closes.
The progress report matters most. United Way for Southeastern Michigan tells coordinators to share dollars raised in real time. If the coordinator has to ask you for numbers, the report arrives too late to change anything.
Give employees a choice, and point them to the match
Donor choice is a participation lever. In earlier Snapshot employee donor research, America’s Charities reports that 30 percent of employee donors do not give through the workplace because their causes are not available in their employer’s program. Feature a short list of community funds and agencies, and let employees search for others where your model allows it.
Matching gifts are the other lever, and they belong to the employer. CECP’s Giving in Numbers research (released August 2026) reports that 94 percent of the companies in its survey offer at least one matching-gift program, yet on average only 21 percent of employees take part (CECP via 3BL). If a company matches, say so in every campaign message and tell employees exactly how to request the match.
For more on designation choice and turning first-time workplace donors into long-term supporters, see five ways to turn workplace giving donors into lifelong supporters.
The metrics that show a campaign is working
Dollars raised tells you how a campaign ended. These six numbers tell you why.
| Metric | How to calculate | What it tells you |
|---|---|---|
| Participation rate | Donors divided by employees | Reach: was everyone asked, and did the ask land? |
| Average gift | Dollars raised divided by donors | Depth: is the ask amount right? |
| Leadership donors | Donors at your leadership level | Whether the pre-kickoff drive worked |
| New donors | Donors with no gift last year | Whether the story reached new people |
| Retained donors | Last year’s donors who gave again | Whether last year’s thank-you worked |
| Company trend | Each metric against the company’s prior year | A fair target for each coordinator |
Compare each company to its own history before you compare it to others. A small company that lifts its participation rate sharply has had a better campaign than a large one that held steady, even if the large one raised more. A concentrated portfolio, where a few anchor accounts carry most of the dollars, is normal; our post on the 80/20 rule for nonprofits covers how to read that concentration.
Where the technology fits
Ideas do the work. Technology removes friction between the ask and the gift, and gives you the numbers in time to act. For a federated team running many campaigns, three things matter most: a page per company that employees reach without an account, payment options employees already use, and reporting across every campaign at once.
In the Ignite Active Intelligence Platform, Give at Work campaigns in Ignite Partnerships are built for that model. Each company gets its own branded campaign page, and employees give without creating a login. They choose payroll deduction or a card gift, including Apple Pay and Google Pay, and pick a designation from a featured list of agencies and funds. Per-campaign and aggregate dashboards show results across companies, and gifts flow into the CRM as donations. Your staff still run the relationships; Ignite handles the giving page, checkout and reporting.
If you are comparing tools, our guide to the best workplace giving platforms lays out the options. For how United Ways and other federated organizations structure their data across agencies and companies, see the federated nonprofit CRM playbook and our page for United Way and federated fundraising. If the CRM behind your campaigns is the bottleneck, our guide to choosing a CRM for United Way covers what to look for.
Speed matters in a crisis, too. When the Maui wildfires hit, StratusLIVE customer Aloha United Way had a relief donation page live within the hour and raised more than $3.5 million, with corporate partners sharing cloned pages with their own networks.
After the campaign: keep employees giving
The relationship has to outlast the campaign. United Way for Southeastern Michigan’s guide puts it plainly: “The most important indicator of future success is gratitude.” Thank donors within days, report back on what their gifts did, and invite them to a volunteer project before next year’s ask. Welcome new hires with an invitation to give, and identify next year’s coordinator before this year’s leaves the role. Donors who give by card can move to monthly recurring gifts between campaigns; our recurring giving flywheel shows how to build that habit.
Workplace donors are a channel you can grow year over year. Our comparison of workplace giving and traditional fundraising covers why the channel is worth this effort, and how it fits beside individual giving.
Frequently asked questions
How long should an employee giving campaign last?
Workplace campaigns typically run one to four weeks. United Way of Greater Cleveland describes a typical length of one to four weeks, and United Way of the National Capital Area says its most successful campaigns conclude within two or three weeks after launch. A short window keeps urgency high and makes the last ask believable. Plan the work longer: Cleveland asks companies running a full campaign to meet their account manager about eight weeks before launch.
What are good employee giving campaign ideas for remote employees?
Give remote employees the same ask, the same story and the same deadline as the office. Run a virtual kickoff with a short United Way speaker, share one giving link that works on a phone, and post a QR code in every channel the company already uses. Virtual events such as a pet photo contest or a themed dress-up day give remote staff a way to join in. Ask the coordinator to confirm every location received each message.
How do you increase participation in a workplace giving campaign?
Ask every employee personally. United Way for Southeastern Michigan says not being asked is the No. 1 reason people do not give. Set a participation goal next to the dollar goal, share progress by department or location, and run friendly competitions on participation rate rather than dollars. Remove friction at checkout so a first gift takes a minute. Then thank every donor quickly, because the thank-you shapes whether they give again next year.
What does an employee campaign coordinator do?
An employee campaign coordinator, sometimes called an employee campaign manager, is the volunteer inside a company who runs its United Way campaign. The coordinator works with United Way staff to plan dates and goals, recruits a committee, schedules the kickoff and events, promotes the campaign, encourages leadership giving and volunteering, collects or confirms pledges, and shares results. United Way staff support many coordinators at once with templates, speakers and progress reports.
Should a workplace campaign suggest a gift amount?
A specific ask usually helps. United Way of Greater Cleveland tells its campaign managers that including a specific ask amount in messages results in more donations and higher gifts, and suggests asking current donors to raise their gift a little per paycheck. The same guide is clear that giving must feel voluntary: coordinators should never pressure a colleague or suggest a specific amount to an individual. Put the ask amount in the campaign message, not in a personal conversation.
What metrics should a United Way track for workplace campaigns?
Track participation rate (donors divided by employees), dollars raised, average gift, leadership donors, new donors and donors retained from last year, for each company and across the portfolio. Participation shows reach, average gift shows depth, and retention shows whether the relationship lasts past the campaign. Compare each company to its own prior year first, then to similar companies in your portfolio, so coordinators see a fair target.
