Resources

StratusLIVE Resources – Microsoft Dynamics 365

If you are using StratusLIVE you are using Microsoft. If you are familiar with Microsoft then you will find Stratus 365 very easy to learn and use. Here are a few Microsoft Dynamics 365 Resources.

• To keep ahead of what’s coming down the road, click on this link to the Dynamics 365 Roadmap – https://roadmap.dynamics.com/
• Microsoft is a huge company, but they are very good at listening to their customers. Use this link to provide feedback and suggestions for Dynamic 365: https://crmideas.dynamics.com/ideas/

Microsoft has provided tons of User Guides to help you increase productivity. Here a few to get you started.

• Sales – https://www.microsoft.com/en-us/dynamics/crm-customer-center/dynamics-365-for-sales-user-s-guide.aspx
• Customer Service – https://www.microsoft.com/en-us/dynamics/crm-customer-center/dynamics-365-for-customer-service-user-s-guide.aspx
• Field Service – https://www.microsoft.com/en-US/dynamics/crm-customer-center/dynamics-365-for-field-service-user-s-guide.aspx
• Project Service Automation – https://www.microsoft.com/en-us/dynamics/crm-customer-center/dynamics-365-for-project-service-automation-user-s-guide.aspx
• Portals – https://www.microsoft.com/en-us/dynamics/crm-setup-and-administration/administrator-s-guide-to-portal-capabilities-for-microsoft-dynamics-365.aspx
• Social Engagement – https://www.microsoft.com/en-us/dynamics/social-engagement-help-and-training/videos-ebooks.aspx