Ignite AI Agents · CRM
The Constituent Support agent answers questions about constituents, gifts, and KPIs straight from your live data. No report request, no query builder, no waiting. Every answer shows the sources behind it.
Answer
Top 10 donors · FY 2026 to date
All funds · hard credits only
The Chen Family Foundation leads FY 2026; the top ten total $158K.
Sources shownDate and filter context
Read-only
It reads and cites your data. It never changes it.
Every answer carries
Type a question the way you’d ask a colleague. The agent reads your live data and answers in plain language. It only ever reads.
Ask by meaning, not by field. It searches notes and history for questions like “who has nursing experience” or “who has mentioned an interest in scholarships”, and shows the evidence for each match.
Who’s mentioned an interest in golf?
Totals, campaign giving, and gift counts, always with the date range and filters spelled out so the number means something.
What’s the total giving for the Summer 2025 campaign?
Retention rate, new donors acquired, RFM scores, and giving trends, summarized in words instead of a raw export.
What’s our donor retention rate this year?
Ask about a single constituent and get a briefing: giving, engagement, household, and the context that matters, pulled together.
Give me the full picture on Marguerite Osei.
Run the queries your team already built by asking for them in words. No rebuilding, no digging through menus.
Run our saved query for lapsed donors.
Results come back as readable tables, lists, and KPI breakdowns, with direct links to open the record in Ignite when you want the source.
Show me our top 10 donors by lifetime giving.
How the agent works
No query language to learn and no report queue to wait in. You ask, and the agent works your live data the way an analyst would.
01
Pose the question in plain language: a lookup, a total, a trend, or an open-ended who-has search.
02
The agent picks the right read for the job: search by meaning, exact lookup, a single-donor briefing, or an analytics query.
03
The answer comes first, formatted for people, with the date range and its sources shown.
04
It offers the next cut: break this down by campaign, look at their giving history, widen the range.
Inside every answer
The agent leads with what you asked for, then backs it up: the context, the filters, and the sources behind it. When the data is not there, it says so.
Answer
AnsweredThe answer leads; the context follows it.
Fiscal year and filters stated with every total.
Sources shownDate and filter context
Want to see an answer built on your own data?
Book a working sessionGoverned by design
It starts with read access and cites the records and filters behind every answer, which makes it the safest agent to put in front of your whole team. Admins control what it can read and do, and any write your team enables follows the permissions and approval gates you configure.
See the governance modelOut of the box it answers questions and changes nothing. Where your admins enable a write, such as correcting a household relationship, it follows the approval gates your team configures. And by policy it will not bulk-dump records or export donor lists.
Empty results are stated plainly. It never invents records or IDs, and never combines separate results to imply a relationship it did not verify.
It reads within the permissions your organization already sets, and donor details are not carried between sessions.
It distinguishes “no results” from “an error,” names the filters behind every total, and does not extrapolate beyond what the data shows.
No gates to widen here. This agent is read-only. It cites your data and never changes it.
No warehouse to build, no export to refresh. The agent reads the same live record your team works in every day, so the answer is current the moment you ask.
Available in the Intelligence Hub, embedded in constituent records, and in the chat panel inside Ignite.
Turn a promising donor into a sourced qualification brief with deterministic scoring.
See the agent
Lapse risk, recurring-gift recovery, and reactivation candidates, prepared for review.
See the agent
Meeting prep, ask strategy, and cultivation plans for qualified prospects.
See the agent
Proven foundation
Ignite is a new platform, built by the team nonprofits have trusted with their constituent and financial data for over 15 years.
4.5/5
Average on G2.
20M+
Constituent profiles managed across the StratusLIVE platform family.
$1B+
In annual giving processed across the StratusLIVE platform family.
“One source of the truth about our contacts, donors, and partners that is easily kept up to date.”
Robert W.
Director of Fundraising Operations & Digital Solutions
Verified review · G2
“Removes the need for manual import and export of data.”
Charmaine V.
Small-business nonprofit
Verified review · G2
Honest questions
Straight answers on trust, control, and your data. The full security posture, providers included, is on the Trust & Security page.
This is the safest agent to put in front of your whole team. It is read-only by default, so out of the box it answers and changes nothing. Where your admins enable a write, it follows the approval gates your team configures. It reads within the permissions your organization already sets, names the sources and filters behind every answer, and states an empty result plainly instead of papering over it.
No. Nothing is pasted anywhere: the agent queries your live data inside Ignite and answers with the sources and filter context shown. A general chat tool would answer from general knowledge, could not cite your records, and could not tell finding nothing apart from hitting an error.
The sources and filters behind each answer are shown at the point of reading, so a wrong answer is catchable before a decision, not after. And because it reads by default and writes only where your admins enable it, an imperfect answer changes nothing on its own.
Prompts and outputs are not used to train foundation models by default. Donor details are not carried between sessions, and each task routes to a model matched to its data sensitivity. The Trust and Security page documents the full data flow.
Book a working session and see the Constituent Support agent read a live record, evidence and all.