Creating Healthier Communities: 150% productivity gain

Creating Healthier Communities connects corporate partners and employee donors with health causes across the country. Running that network means supporting employee giving campaigns nationwide, and for years it also meant hundreds of separate software applications doing the work.

The challenge: hundreds of systems, one mission

Local offices across the network each ran their own tools. Collecting donor information was labor-intensive, gift processing carried significant delays, and regional centers could not get reliable reporting. The drag touched every part of the organization.

The solution: one cloud platform for the whole network

Creating Healthier Communities partnered with StratusLIVE to consolidate. Every local office moved onto the StratusLIVE cloud, built on the Microsoft Dynamics platform and integrated with Office 365, so campaign activity across the network runs through a single donor management system that central and affiliate offices all share.

The results: months of processing became weeks

Combining data and processes from hundreds of applications into one system changed the organization’s operating math:

• Campaign processing times fell from months to weeks.
• Gift-processing productivity improved 150%, with staff processing roughly $3.5 million in gifts.
• Membership-processing efficiency improved 464% across 320 member applications.
• Deposit entry got 50% faster.
• Reporting became more accurate while taking less time and effort to produce.
• Local charities see less time between gift and payout.

With the operational load lighter, the team’s attention shifted where they wanted it: deeper donor engagement and donor lifetime value.