Legal
Legal terms and policies
Whether you are a subscriber, an evaluator, or just reading, the legal side of StratusLIVE should be easy to find and easy to understand. Every document that applies to you is listed here with a plain summary of what it covers. All current documents are effective September 1, 2026.
For subscribers
The agreement behind your subscription.
One contract governs access to the StratusLIVE Service. If your organization subscribes, these are the documents your Order Form executes against.
Subscription Agreement Terms of Use
The contract that governs access to the StratusLIVE Service: subscription and payment terms, intellectual property, warranty, confidentiality, and how the agreement begins and ends.
Read the documentService Level Agreement
Appendix A to the Subscription Agreement: the availability commitment and how it is measured, maintenance windows, support severity levels and response targets, and backup and recovery.
Read the documentData Processing Agreement
Appendix B to the Subscription Agreement: how StratusLIVE processes personal data on your behalf, security measures, sub-processors, breach notification, audits, and AI processing commitments.
Read the documentData Privacy Policy
How StratusLIVE collects, uses, and discloses information in the StratusLIVE Service itself, the rights you have over it, and how we respond to legal requests for data.
Read the documentFor everyone
The terms for visiting, and the privacy behind them.
Reading this website never puts you under the Subscription Agreement. These two documents are the whole deal for visitors.
Website Terms of Use
The rules for using this website as a visitor: acceptable use, how search engines and AI assistants may work with our content, disclaimers, and governing law.
Read the documentPrivacy Policy
What personal information our websites collect, how we use and share it, how cookies and analytics work, and the choices you have. Cookie settings and a Do Not Sell link live in the footer of every page.
Read the documentSecurity review
Verifying us? Start at the Trust Center.
The Trust Center is the public layer of a security review: how data is protected, how AI is governed, which providers we use, and what is certified today. The current sub-processor list is also public. Documents that go deeper, including detailed security responses, are shared through a controlled request path.
Questions about any of these documents: [email protected].